Janashakthi Finance launches ‘Project Compass’ to drive service excellence
Janasakthi Finance PLC, a subsidiary of JXG (Janasakthi Group), has launched ‘Project Compass’, a strategic service transformation initiative aimed at elevating customer experience, improving internal processes, and strengthening a customer-first culture within the organisation.
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Janashakthi Finance PLC, a subsidiary of JXG (Janashakthi Group), recently held a strategic retreat with its Corporate Management and Management Team to launch Project Compass, a service transformation initiative focused on enhancing customer experiences, strengthening processes and building a culture of service excellence. Held in partnership with Blue Mango Partners, the initiative marks the beginning of a series of programmes that will be rolled out over the coming months to embed a customer-first approach and drive meaningful transformation across the organisation.
Corporate Management and Management Team of Janashakthi Finance with representatives from Blue Mango Partners during the launch of Project Compass.
